NEDD HELP?

FREQUENTLY ASKED QUESTIONS

Can I return the product if it does not fit me?

Yes, we have a period of 28 days from receipt of the order to make the return, see our return policy for more information.

How long does it take for my order to arrive after I pay for it?

It will depend on the area where you live, normally we process all our orders in 1-3 days (maximum), this time is from the moment we receive your order until we ship it. Shipping times may vary, usually between 5-7 business days.

I have the wrong size when placing my order

Don't worry, we have an excellent customer service team that will help you choose your perfect size at all times. If you have already placed your order and you need to modify it, look for the “Contact Us” section in our online store and fill in the form, we will answer you in less than 24 hours.

Have more questions?

Don't worry, look for the “Contact Us” section in our online store and fill in the form, we will answer you in less than 24 hours.